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Can We Please Re-Classify One Million ICT Jobs?

February 9, 2005

The CICT released the figures showing the break down of the 1 million ICT jobs into sectors.  I’ve been trying to locate my copy of the document but if memory serves, it showed a disturbing trend wherein a greater proportion of ICT jobs will come from the Contact Center/BPO sector while the number of jobs in the software sector will proportionately decrease.  This means that  by 2010,  our ICT sector will be dominated by low value-added ICT workers while high value-added ICT workers will proportionately decline.  This means that at some point in the next 5 years, the CICT will focus its attention more on a low value-added  sector.  While this may be inevitable given the impressive growth of the Contact Center/BPO sector, I don’t understand why this is a desirable result. 

For me, it’s a question of classification.  Once we recognize that Contact Center/BPO jobs are not ICT jobs but ICT-enabled jobs, then we can start focusing on the true ICT sector.  And that sector needs the support of government in order to grow and compete in the global arena.  The government must remove low-value added jobs as the centerpiece of the 1 million ICT jobs and reclassify it appropriately so that the CICT can train its sights on growing the high value-added ICT sector (i.e., software development, etc.).  It’s far more difficult and challenging task but one that the CICT can ably perform if it wanted to.

Posted by JJ Disini at 6:40 pm | permalink

Previous Comments

good point, JJ!

that’s why the 3-fold mission of my group has a specific focus on what i call the “core segments of the ICT sector”.

from http://1mjobs.blogspot.com -

“The SBD group envisions an e-enabled business environment that shapes and empowers the economic dreams and aspirations of the 21st century Filipino. Our mission is three-fold, as follows:

to develop a world-class cyberservices cluster (cyberservices are services delivered over the net, such as offshore transcription, call handling, and business process outsourcing)

to promote SME competitiveness through the use of ICT (the more SMEs using ICT, the more ICT jobs there will be), and

to strengthen the core segments of the ICT sector (hardware, software, telecomms, consulting, and systems integration).”

Posted by dondimapa at February 15, 2005, 8:00 am

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